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Verizon Home Agent has been down all day and the DVR will not self correct either in Zip Code 18102
Friendly
Contributor - Level 2
‎08-07-2013 09:49 PM

Verizon Home Agent has been down all day and the DVR will not self correct either in Zip Code 18102.

Does Verizon know about this problem and when is Home Agent going to be up and running again,

MANY THANKS,

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Re: Verizon Home Agent has been down all day and the DVR will not self correct either in Zip Code 18
tns2
Community Leader
Community Leader
‎08-08-2013 05:12 AM

You may be able to get it to be fixed by calling 1-800-verizon.  You may not even have to talk to anyone as automatic options may detect and let you send fixes to the box.

May be your DVR has lost its connection.  Unplug it and reboot.  IF that doesn't work you may have to get more aggresive and reboot ONT and router.

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