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Verizon Should Stop Offering Maintenance Agreements

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Contributor
Contributor
Posts: 1
Registered: ‎05-23-2010

Verizon Should Stop Offering Maintenance Agreements

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I tried to place a trouble call because of my fios TV pixalating (Unsure of spelling of that word).  I was informed that I might be charged for the service (it will be up to the technician).

 

Why does Verizon charge customers additional money for service agreements and then say that you still may have to pay for the service.  I pay additional money every month to cover inside wire problems.  I pay extra each month for Television Service.  I am then told that it does not matter that I pay for this, I may be charged for a service call based upon the whims of a technician.

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Verizon Should Stop Offering Maintenance Agreements

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(2,063 Views)

those inside wire plans are for phones service only.   not for tv service or data/internet service.   that should have been told to you though, they should have made that clear.   they don't offer tv plans or data/internet wiring plans.

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