Verizon TV Online Services not working (HBOGo, et cetera)

Verizon TV Online Services not working (HBOGo, et cetera)

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Copper Contributor mjp3md
Copper Contributor
Posts: 15
Registered: ‎05-23-2013
Message 11 of 11
(537 Views)

I've been having this problem for 5 days and counting now. Or maybe 6 at this point. The latest I heard was that my user name is a http://verizon.com  account and I need a http://verizon.net account and that a specialist has to fix that. I have not heard back yet and it is still not working for me.

 

Other suggestion given by tech support was:

Please try http://vz.to/XJyaEG  to sign the Terms of Service agreement. Maintenance was done this week which reset the TOS for you.

 

Of course that didn't work for me no matter how many times I tried, because I do not have the proper set up to log in with a verizon.net account which is required for FiOS now but was never set up for me. Hopefully you have better luck and it's a quick fix for you.

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