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Verizon TV Online Services not working (HBOGo, et cetera)

Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎05-23-2013

Re: Verizon TV Online Services not working (HBOGo, et cetera)

Message 11 of 11

I've been having this problem for 5 days and counting now. Or maybe 6 at this point. The latest I heard was that my user name is a  account and I need a account and that a specialist has to fix that. I have not heard back yet and it is still not working for me.


Other suggestion given by tech support was:

Please try  to sign the Terms of Service agreement. Maintenance was done this week which reset the TOS for you.


Of course that didn't work for me no matter how many times I tried, because I do not have the proper set up to log in with a account which is required for FiOS now but was never set up for me. Hopefully you have better luck and it's a quick fix for you.

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