Verizon Tech support
Sean246
Newbie

I am trying to connect the TV directly to coaxial cable without a box.  I should be able to get local channels but the TV get no channel.  I called Verzion Tech support.  They kept telling me because I was not getting any signal I need a box.  I don't think it is the case.  When I asked for another person to help, the lady just hang up the phone.  I never had such bad support experience with Comcast.

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Re: Verizon Tech support
Keyboards
Master - Level 3

Without knowing the make and model of your TV it is hard to answer your question.  The thing to look for in your manual is if the TV has a QAM tuner (this is different from an ATSC tuner which is used with an antenna).  If it doesn't then you wil;l not be able to get anything.  The other thing is to find a way to verify that the coax you are using is actually connected back to a splitter that hooks to the ONT (the box where the fiber comes in).

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