Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Very Angry!

Reply
Brahm
Contributor
Contributor
Posts: 1
Registered: ‎06-03-2014

Very Angry!

Message 1 of 1
(538 Views)
I wanted to voice my frustration over a recent incident with my FIOS service. On Sunday night 6/01/14 I set my DVR to record NHL playoff game 7 of the Blackhawks/Kings on channel #590. After the first period the recording froze, as well as the channel itself. I spoke to a Verizon Customer Service rep and ultimately I had to reboot my FIOS box. The result (which I feared) was that the entire game was over after the reboot, and I did not get to watch anything after the point the DVR recording froze. Considering how much I was looking forward to enjoying this final game to a historic playoff series I am still extremely angry that I missed watching this game!!! For the price I pay to have my FIOS package, this type of glitch is completely unacceptable!!! If this type of error happens again, I will be reconsidering the provider my cable and internet service.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.