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Video and audio cutting out in Tampabay area

Video and audio cutting out in Tampabay area

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Bronze Contributor II
Bronze Contributor II
Posts: 106
Registered: ‎02-15-2009
Message 1 of 6
(765 Views)

The video is pixelating and audio cutting out every few minutes, but it is erratic and there is no pattern to the amount of time between interruptions.  We are in Tampabay area, and this just started tonight on both of our boxes-never had an issue before.  Checked all the cables--nothing seems loose.  Am hoping it is temporary.  I really cannot deal with calling tech support, waiting on hold just to have them tell me to reboot the boxes and check the cables.  Anyone else in Tampa having these issues all of a sudden?  Is there a way that they can tell if it is just us, or if it is a widespread issue? 

5 REPLIES 5
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Contributor rstagner1
Contributor
Posts: 2
Registered: ‎04-23-2013
Message 2 of 6
(742 Views)

Having the same issue.  Mainly on broadcast channels 510, 511 etc.  Any answers yet?

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Bronze Contributor II
Bronze Contributor II
Posts: 106
Registered: ‎02-15-2009
Message 3 of 6
(731 Views)

No--but at least if other people are having the issue, they can't say that there is no known problem, and we don't have to waste our time looking at our equipmentSmiley Happy

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 4 of 6
(702 Views)

Any particurlar shows or time of days?  No problem here in Bradenton that I have noticed.

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Contributor rstagner1
Contributor
Posts: 2
Registered: ‎04-23-2013
Message 5 of 6
(683 Views)

This is the third day.  No pattern except its only on broadcast channels so far.  I'm in Bradenton

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Bronze Contributor II
Bronze Contributor II
Posts: 106
Registered: ‎02-15-2009
Message 6 of 6
(653 Views)

I'm in Bradenton too, but it seems to be ok tonight.  It was only broadcast channels.

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