Video on Demand movies

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Contributor
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Posts: 2
Registered: ‎08-19-2009

Video on Demand movies

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For some reason, I can't watch movies on Demand

 

I can watch trailers, music videos, and all other kinds of free stuff on Deamnd without a problem.

 

However, when i purchase a movie and play it, I just get a black screen, no picture nor sound.

 

If anyone can help me, I would really appreaciate it.

 

 

 

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: Video on Demand movies

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I am working on your account right now to get that fixed for you.  I will let you know when it is complete. 

 

 

Brian K
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: Video on Demand movies

Message 2 of 4
(8,172 Views)

I am working on your account right now to get that fixed for you.  I will let you know when it is complete. 

 

 

Brian K
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

View solution in original post

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: Video on Demand movies

Message 3 of 4
(8,128 Views)

You should be all set.  Let me know if you still have any issue.  

 

 

Brian K
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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Contributor
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Posts: 2
Registered: ‎08-19-2009

Re: Video on Demand movies

Message 4 of 4
(8,111 Views)
It works! And right before the rental window expired, Thanks a lot!
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