Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Video on Demand movies

SOLVED
Reply
Evilm0nk3y
Contributor
Contributor
Posts: 2
Registered: ‎08-19-2009

Video on Demand movies

Message 1 of 4
(8,431 Views)

For some reason, I can't watch movies on Demand

 

I can watch trailers, music videos, and all other kinds of free stuff on Deamnd without a problem.

 

However, when i purchase a movie and play it, I just get a black screen, no picture nor sound.

 

If anyone can help me, I would really appreaciate it.

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
VZ_Brian
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: Video on Demand movies

Message 2 of 4
(8,369 Views)

I am working on your account right now to get that fixed for you.  I will let you know when it is complete. 

 

 

Brian K
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

View solution in original post

3 REPLIES 3
VZ_Brian
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: Video on Demand movies

Message 2 of 4
(8,370 Views)

I am working on your account right now to get that fixed for you.  I will let you know when it is complete. 

 

 

Brian K
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

View solution in original post

VZ_Brian
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: Video on Demand movies

Message 3 of 4
(8,326 Views)

You should be all set.  Let me know if you still have any issue.  

 

 

Brian K
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Evilm0nk3y
Contributor
Contributor
Posts: 2
Registered: ‎08-19-2009

Re: Video on Demand movies

Message 4 of 4
(8,309 Views)
It works! And right before the rental window expired, Thanks a lot!
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.