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Vod 153 error- on demand

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Anonviewer
Contributor
Contributor
Posts: 1
Registered: ‎01-17-2021

Vod 153 error- on demand

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New customer, ON Demand will not play ANYTHING. We try to purchase movies or even replay old stuff from the on demand section and keep getting the error message vod_153. Tried unplugging/resetting new router and set top box nothing works. What’s the deal?

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clem53
MVP MVP
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Posts: 1,642
Registered: ‎12-06-2010

Re: Vod 153 error- on demand

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@Anonviewer wrote:

New customer, ON Demand will not play ANYTHING. We try to purchase movies or even replay old stuff from the on demand section and keep getting the error message vod_153. Tried unplugging/resetting new router and set top box nothing works. What’s the deal?


That error code is for an outage. You need to give support a shout and let them know about the problem. You can use Twitter, the FB page or VZDirect on DSLreports.com.

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