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Voice Remote not fully operational

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Hawleywood
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Contributor
Posts: 1
Registered: ‎02-23-2019

Voice Remote not fully operational

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I just received my new Fios remote and it seemed to work right out of the box. Most of the functions work like menu, guide channels etc. But voice command does not work and I can rewind or fast forward, but I cannot pause. I have repaired it a couple of times.

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