Voice Remote
Walker2042
Enthusiast - Level 1

HI - my voice remote has stopped working.  when I hold the button down, it says "Listening ..." but won't pick up anything I say.  I even switched remotes, pairing one I wasn't using - same issue ...  Everything else works fine - the remote works except for the Voice feature - any thoughts?  thanks!

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Re: Voice Remote
Edg1
Community Leader
Community Leader

Rebooting the box seems to fix alot of voice control issues. Try seeing if that works. 

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Re: Voice Remote
Edg1
Community Leader
Community Leader

Rebooting the box seems to fix alot of voice control issues. Try seeing if that works. 

Re: Voice Remote
Walker2042
Enthusiast - Level 1

thanks!  that did it.  I'm a littl eembarassed that i didn't try that - thanks for the tip!

Re: Voice Remote
JG99821
Newbie

Sadly, rebooting for me only works for about a day. Then back to “processing” or “feature not available....” irritating. Voice remote worked fine for a while but recently nothing but problems 

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Re: Voice Remote
General2
Enthusiast - Level 2

Resetting the STB didn't work.  Changing batteries didn't work.  Resetting and repairing the remote didn't work.

When I press the voice command button, the listening icon comes up for about a second and then immediately says feature not available.  try again later.

On this tv, I have never had an issue with this feature before.

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Re: Voice Remote
kh-gary
Moderator Emeritus

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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