Voice or manual search not working

[MelAri]

We just got Fios yesterday and the voice search and manual search on the guide are not working.  They worked yesterday.  Any ideas?  I can’t find a fix online

[clem21]

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@MelAri wrote:

We just got Fios yesterday and the voice search and manual search on the guide are not working.  They worked yesterday.  Any ideas?  I can’t find a fix online

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If all other remote functions work, unplug power to the box for two minutes and then plug it back in. Also remove batteries from remote put them back in after 2 minutes.

[MelAri]

Thank you!!