Volume issues with CHS335HDC
nwaves
Enthusiast - Level 2

My community has a FIOS CHS335HDC with a P265v3, both have been used for less than 1 hour so far. The issue that I'm running into is that the cable box does not control the volume i.e volume set to 0 in STB mutes the sound, volume between 1 and 30 is at the same level (it does not increase or decrease). Remote control is working fine and it's set to control the volume through the STB. STB is set for variable volume in the audio settings.

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Re: Volume issues with CHS335HDC
Telcoguru
Master - Level 1

Set the STB volume to 28 and program the remote to control the volume through the TV instead.

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Re: Volume issues with CHS335HDC
nwaves
Enthusiast - Level 2

Unfortunately that's not an option for me. I have to control the volume through the STB, not through the TV.

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Re: Volume issues with CHS335HDC
Telcoguru
Master - Level 1

Then turn the volume on the TV almost to the highest point so that when you use the STB volume it will be noticeable when you change it.

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