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Volume up no longer works for VZ P265 on Samsung smart tv

Volume up no longer works for VZ P265 on Samsung smart tv

Contributor Elnino
Posts: 2
Registered: ‎11-22-2013
Message 1 of 5
Remote worked fine for last year. 4 weeks ago the volume up stopped working. Ordered a new remote and still having same issue. All other functions work fine.
Bronze Contributor II
Bronze Contributor II
Posts: 140
Registered: ‎10-01-2013
Message 2 of 5
Curious. Are you able to volume up with the Samsung remote or by press the volume button on the TV? If so then we know it is not a TV defect. Here is one thing that you can try: Key Fix If your remote control is programmed for your TV, but the keys do not work correctly, then you can try using the Key Fix feature to fix the buttons. 1. Press and hold the * and OK buttons simultaneously. • The Red LED will blink twice and then stay on. 2. Press and hold the key that does not work correctly. The remote control will try a new code every second. 3. Once the TV responds correctly, release the button. 4. Press OK to save the current settings and finish programming your remote control.
Contributor Elnino
Posts: 2
Registered: ‎11-22-2013
Message 3 of 5
Your suggestion worked. Thanks.
Contributor RD1
Posts: 1
Registered: ‎12-10-2017
Message 4 of 5

This worked for my Element TV, where UP volume button was not working to control TV volume.  Great solution!

Moderator Moderator
Posts: 9,261
Registered: ‎03-18-2013
Message 5 of 5

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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