×

Switch Account

Want 16:9 menu on Motorola QIP 6416-2 STB.

Want 16:9 menu on Motorola QIP 6416-2 STB.

Reply
Highlighted
Contributor DisrupTer911
Contributor
Posts: 7
Registered: ‎09-28-2011
Message 1 of 5
(1,008 Views)

16:9 menu is a QIP HD 7100 1 box.

 

4:3 menu is a QIP 6416-2 box.

 

I tested QIP 6416-2 with an HDMI and no 16:9 menu.

----------

 

On my RGB setup i can only get 4:3 menu.

On my HDMI setup I get 16:9 menu.

 

My HDMI cables won't function properly w/ my TV for some reason but I'll try again now.

4 REPLIES 4
Highlighted
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010
Message 2 of 5
(983 Views)

Ask for an upgrade.  Probably can get at least a 7216 for free.  Might have to pay if you want a 7232.

Nickel Contributor
Nickel Contributor
Posts: 44
Registered: ‎02-10-2009
Message 3 of 5
(967 Views)

The 6416 does not have the graphics horsepower to display the guide in 16:9 HD.  You need a 7000-series DVR.

Highlighted
Contributor DisrupTer911
Contributor
Posts: 7
Registered: ‎09-28-2011
Message 4 of 5
(894 Views)

Well I have a new STB on the way. They couldn't tell me what model # QIP it is so it's a game of chance now lol

Highlighted
Contributor kny3twalker
Contributor
Posts: 2
Registered: ‎10-08-2011
Message 5 of 5
(839 Views)

 I had the same issue, and Verizon sent a new box. I believe it is the 7200 or something, basically the next newer box.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.