Supposedly I should be able to watch my DVR recordings through the Fios mobile app. However, I do not see that option anywhere. I can see what is on my DVR and have options to delete, etc, but no option to play. What am I missing?
I have Fios Quantum and the latest updates to the iOS app.
Start at home.
Go in to app under DVR to see list of recorded shows.
Do you we an arrow icon Labelled play next to the shows?
If not, do you see a DVR icon just above recorded list on the upper right?
Does it have a green check or red x?
If not, go under help troubleshoot issue.
Or report issue via app for support.
A couple of things I did to get it to work. First, if you had previously installed the FIOS app, you need to completely uninstall then re-install it. Doing an Update (manual or automatic) did not actually allow it to play - probably something in the data stored by older versions of the App.
Once you install the latest, you need to access your DVR from your home network, this will identify your mobile device to the Media Server. Once you do that, you should see a Green Checkmark above the icon representing the Media Server on the "DVR" page of the app (it's on the upper right of the screen, on the ribbon where the "Sort by" choices are made.
You can verify that the Media Server sees your mobile device by looking at the main menu "Settings -> System -> Mobile Devices - Active Device" where it should list the device (using the somewhat generic names like "Galaxy Tab A" for my tablet).
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