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So let's see, I want to rent a movie and watch it on my laptop.
1. Go to web site, log in, find the movie, click "watch." It tells me I need to install Silverlight - which is a crock in the first place.
2. So, I install Silverlight.
3. Try again - in Safari, Chrome, and Firefox (on a Mac) - each one still tells me I need to install Silverlight.
4. Try to rent on Fios Mobile App - it tells me that I'm "not subscribed to this channel" - which is kind of odd since I've just clicked "pay" for an on-demand movie.
5. Give up and rent the same movie, for the same price, on Amazon Prime. Search, click, and it's playing.
What utterly messed up technology from a company that usually gets things right.
Oh - just to be a further annoyance. I'm prompted to replace Fios Mobile with the Fios TV app on my phone. I do so. Now I'm no longer paired with my DVR - which is rather a pain, given that I'm on the road for the next three weeks.