We have 3 locations coming up for our TV listings how do we make one the default and stop others?

[Friendly]

We have 3 locations coming up for our TV listings how do we make one the default and stop others?

There is Bed Room, Living Room and Family how can we make ONLY FAMILY COME UP?

When we check the listings or record from the TV Listing the LIVING ROOM comes up and only the Family has the controls to record.

THANK YOU.

[CRobGauth · Accepted solution]

Please provide more details.

What equipment do you have?

Where do you see this listing? On STB? Online? Verizon App?

[Friendly]

Thank you however we were on the Verizon Support phone service and it could not be changed.