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Web based program recording is non-deterministic

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dogbrain
Bronze Contributor I
Bronze Contributor I
Posts: 68
Registered: ‎04-01-2012

Web based program recording is non-deterministic

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(1,983 Views)

Attempting to schedule recordings from https://www.verizon.com/fiostv/myservices/Members/ftvc5/tvlistings.aspx  is now an exercise in futility.

 

Behavior with chrome, firefox and IE can be the same or different in a given session.  Resetting the browsers can actually make programming inoperable, as the verizon web site stopped seeing the Quantum STB with IE.

 

Resetting or rebooting the STB has no apparent effect.

 

If sessions work somewhat, they also hang randomly for varying amounts of time.`

 

According to Verizon, their view of the servers indicates everything is fine, and I should switch to their phone app instead of using a web browser from my desktop.

 

Also, if one cannot remedy issues with chat or tier 1 support, Verizon now charges $$ for what they call "premium tech support" - which I interpret to mean  tier 2 or higher customer support.

 

Has anyone else seen these kinds of issues or am I the only soul on the planet who still uses this interface?

 

3 REPLIES 3
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,969
Registered: ‎11-04-2008

Re: Web based program recording is non-deterministic

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(1,982 Views)

I did it not that long ago (within the past couple of weeks) and had no issues.


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TomH309
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,426
Registered: ‎05-16-2009

Re: Web based program recording is non-deterministic

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(1,929 Views)

Just used the link you gave and recorded a movie

Using Chrome VER 52.0.2743.116n   up to date

 

Tom
QIP 7100 1,YAMAHA ATS 1080,QIP 7216 P2, iPad 2 WiFi,iPhone SE
dogbrain
Bronze Contributor I
Bronze Contributor I
Posts: 68
Registered: ‎04-01-2012

Re: Web based program recording is non-deterministic

Message 4 of 4
(1,871 Views)

Behavior with chrome, firefox and IE can be the same or different from day to day - even with cache clearing.

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