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Web based programming listings disappear after 7 PM on Sunday November 15th

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dogbrain
Bronze Contributor I
Bronze Contributor I
Posts: 68
Registered: ‎04-01-2012

Web based programming listings disappear after 7 PM on Sunday November 15th

Message 1 of 8
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disappearing listings.jpg

7 REPLIES 7
tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Web based programming listings disappear after 7 PM on Sunday November 15th

Message 2 of 8
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What specifically are you referring to? 

 

Since remote DVR depends on listings I find this unlikely.

eljefe
Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: Web based programming listings disappear after 7 PM on Sunday November 15th

Message 3 of 8
(3,364 Views)

I think the OP is referring to the guide TV program listings, not DVR scheduled programs.

 

I'm seeing the same thing that his sreen grab shows....no programs listed in the guide after 11/15.  And that even today, a day after the OP's report.

 

The My FiOS iPhone app shows TV programs listed through 11/19, 10 days from now, as is normal.   The website guide does seem to be broken in that it is blank after the 15th.

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Web based programming listings disappear after 7 PM on Sunday November 15th

Message 4 of 8
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His screen capture wasn't being displayed when I posted.

 

This listing screen he shows is the same that you can schedule DVR recordings from. I see that it currently doesn't show anything for next week.

 

THIS BEING A PEER TO PEER FORUM, this is not the best place to post the problem.  Obviously someone at Verizon, who probably doesn't work weekends, needs to be made aware of the problem. 

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,970
Registered: ‎11-04-2008

Re: Web based programming listings disappear after 7 PM on Sunday November 15th

Message 5 of 8
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Sent a note to verizonsupport via twitter.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
eljefe
Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: Web based programming listings disappear after 7 PM on Sunday November 15th

Message 6 of 8
(3,325 Views)

Believe it or not, some of us don't tweet.  Smiley Wink

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,970
Registered: ‎11-04-2008

Re: Web based programming listings disappear after 7 PM on Sunday November 15th

Message 7 of 8
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Never expected everyone to.

Mainly do it to follow news info and contact Verizon Support.

Usually have good luck.

But first answer was:

Its not a problem, that as far out as it goes.

Just went back again saying that you have the option to go out 2 weeks and STB and APP have 2 weeks of data.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
dogbrain
Bronze Contributor I
Bronze Contributor I
Posts: 68
Registered: ‎04-01-2012

Re: Web based programming listings disappear after 7 PM on Sunday November 15th

Message 8 of 8
(3,236 Views)

Problem fixed by Verizon after I pointed to the issue during a technical chat session.

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