|This is the last time your account was accessed.|
Have you tried powercycling your Set Top Box? Turning the power off, unplugging it and plugging it back in and turning the power back on. If this does not work I sent you a private message to help you.
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.