It's like having a REALLY old computer that doesn't or can't be upgraded. and then blaming the new software for coming out that requires more from your computer.
you can keep that old pc and kick and scream into the new mellenium, or you can go out and buy a computer that isn't outdated.
your TV is outdated.
"There comes a time in any electronic gadget's life when it becomes useless and although it's inevitable...."
that's an apt quote.
You really have noone but your TV manufacturer to complain to. Other devices like Moxi and Tivo sent the appropriate updates to their equipment, why hasn't your Pioneers?
Completely disagree, backward compatibility should always be maintained. You will also find that most TV manufactures do not seed out updates these are not networked devices. The idea that a expensice piece of hardware needs to be replaced due to age is not correct, but people have begun to believe that. But having stated that this should also be a binary solution set if it was the TV, meaning it should work on not work. Here is some more information as to channels 190 works 690 does not, 552 works 52 does not, 50 and 550 do not work. So as you can see this is all over the board.
@swanscn wrote:As to a technical requirement I do not buy it and here is why. The CC's currently co-exist with the existing STB's from Motorola therefore they should be able to exist with the new STB's.
The reason is beacuase Simulcrypt will allow the STB to understand if the information is for Cisco or Motorola. They don't speak the same language so they need to know if the information / update is for them. It's like trying to run a PC program on a MAC or vice-versa (and there is no emulation mode).
Has nothing to do with the cable card itself, but the fact that there are going to be 2 different brand boxes on the same network and it will allow them to "play nicely" with each other.
a lot of things are not backwards compatible. outlook express is not available to windows 7 users for example.
it was replaced by something newer and better.
I feel really bad for people on FiOS that still want analog TV to work through the Coax to a plain jane 13 year old tv too.
@swanscn wrote:Completely disagree, backward compatibility should always be maintained. You will also find that most TV manufactures do not seed out updates these are not networked devices. The idea that a expensice piece of hardware needs to be replaced due to age is not correct, but people have begun to believe that. But having stated that this should also be a binary solution set if it was the TV, meaning it should work on not work. Here is some more information as to channels 190 works 690 does not, 552 works 52 does not, 50 and 550 do not work. So as you can see this is all over the board.
Backward compatibility can not always be maintained. There comes a time when it is either to costly to maintain/support, or technologically impossbile. With the pace of change in the technology business, things that once worked may not work as far in the furture as they once had. Office 2010 isn't going work on Windows for Workgroups 3.11, are you going to **bleep** at Microsoft becuase this new software isn't going to work on WfW?
Have you called to TV Mfg Support line to see if there is a firmware update for your television? Let them know that Verizon has implemeted SimulCrypt, and that you are experiencing issues with certain channels. Maybe they do have a fix for it.
I don't have a CableCard, but can Verizon send a re-authorization to your device? Maybe swap the card?
What have you done to troubleshoot this issue?
First a update and clarification.
After 4 hours Verizon Technical support agrees this is a bug and they are addressing the situation.
Second Update
While I thought I was clear I probably was not. The Pioneer Plasma in question supports the entire CableCard standard including SImulcrypt, and yes I had contacted Pioneer for the latest Microcode and verified that they do support Simulcrypt.
A warning for Verizon cable customers Verizon (especially anyone with a cablecard more than 1 year old) may have provided you a "S" type card and not a "M" type card. If this is the case you will have problems You can not just have them ship you a new "M" type card there system only permits shipping like type cards. To get a "M" type card you will need to schedule a service call (their process not mine). What you may see happen if you have a "S" type card is that you can tune channels above 49 but not all that you are supposed to. In my case I was able to tune many channel between 50 and 393 but not all and in the HD range the same was basically true (some not all and sometimes ones that the lower range could not.
So as this turns out this is a problem that was caused by Verizon. This was a example of Verizon not doing enough testing or verification of their subscriber base to determine who has "S" type cards and deal with this issue up front.
Now on to the religion part of this thread. Disclaimer, I work in R&D for a technology companies and have actually written microcode. I do not buy into in the technology industry you need to replace it every 3 to 5 years. I am writing this email on a desktop machine running XP and it will continue to run XP until it stops working. What I have demonstrated is consumer choice. What happened here was Verizon making a change solely for their benefit that caused me issues and they did not prepare for the possible outcomes.
For those of you who do not want to deal with this issue speak with billing you may get a STB for free or the price you are paying for a CC>
"The Pioneer Plasma in question supports the entire CableCard standard including SImulcrypt, and yes I had contacted Pioneer for the latest Microcode and verified that they do support Simulcrypt"
that was pretty crucial information you left out. Glad to see that it turned out the tv DOES support the new simulcrypt and you should have your channels back shortly.
The moral of the story is that Verizon may have supplied customers with a "S" type card and this needs to be replaced with a "M" type card.
And you are correct it was required information, I thought I had supplied that but that only occurred in my mind, and was never transferred to my keyboard.
Start a new topic or ask questions in the open forum.
