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What is "continuous reboot" - a failing DVR box?

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Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎12-12-2013

What is "continuous reboot" - a failing DVR box?

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Chat tech said my box was in "continuous reboot" mode and needed to be replaced.  What is this?  Mine has rebooted 5 times since Monday 10/27/2019.

 

Also there used to be a remote control key sequence to get further into the system diagostics.  Can't seem to find it now.

 

JCN1908

 

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MVP MVP
MVP
Posts: 7,859
Registered: ‎11-04-2008

Re: What is "continuous reboot" - a failing DVR box?

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What model STB do you have?
What type of diagnostics are you looking for?

Not much in the way of HW diagnostics.
Try holding the D button on your remote to get to a diagnostic screen.
This works for the newer HW (Quantum and Fios 1)


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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Highlighted
MVP MVP
MVP
Posts: 7,859
Registered: ‎11-04-2008

Re: What is "continuous reboot" - a failing DVR box?

Message 2 of 2
(375 Views)

What model STB do you have?
What type of diagnostics are you looking for?

Not much in the way of HW diagnostics.
Try holding the D button on your remote to get to a diagnostic screen.
This works for the newer HW (Quantum and Fios 1)


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

View solution in original post

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