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When I look at my Fios TV info online it states this "Your STB record cannot be found."

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Posts: 1
Registered: ‎12-16-2008

When I look at my Fios TV info online it states this "Your STB record cannot be found."

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I could see my STBs online until sometime in November '08.  Now most of the time I get this message ---

 

"Your STB record cannot be found."
Is there a resolution to this?
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