02-18-2012 09:39 PM
02-20-2012 11:34 AM
This shouldn't be an issue. Just to be sure I tested and the function is working on free and purchased VOD. We would like to look into it further with you. Please check your inbox for a a private message.
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03-12-2012 11:42 PM
THE VERIZON ON-DEMAND "RESUME PLAY" OPTION IS REALLY THE OPTION TO "PLAY FROM START"..AND PLAY FROM START, IS ALSO PLAY FROM START- OR "V.O.D ERROR 212: YOUR SELECTION CANNOT BE PLAYED AT THIS TIME". OK, **bleep**?!!!! WHAT EXACTLY IS ON DEMAND THEN??
We just got FIOS and are resume play does not work. We have been told that this is a known problem with the CISCO boxes and that Verizon does not expect the issue to be corrected until June 2012. We were told that they can replace with the Motorola boxes but we would loose the large hard drive on the DVR and some current functions with our multi room DVR. At this point we just plan to record the shows we watch and hopefully Verizon will get this fixed by June.
02-14-2014 08:05 AM
This problem seems to have been known to Verizon for several years. I just completed a Live Chat with a Verizon representative and was told "This should be resolve in few days.". Is this the standard response Verizon has been providing their customers over the past few years when questioned about the problem? When I questioned why it's taken so long, I was told "It was resolved in between but there were few settings that were still suppose to be changed and they are working on it. " If Verizon spent as much time actually fixing the problem as they have in addressing all the inquiries that have been made about the problem, this issue, most likely, could have been resolved a long time ago. Enough excuses. Let's have a solution!
02-15-2014 03:56 AM
It now works more reliably then it did back in 2012. But is still not always working. One thing to make sure you do is only start the replay from your libraray folder.