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Will my Fox Soccer ever be fixed? Pixelation. Audio Drops.Constantly.

Will my Fox Soccer ever be fixed? Pixelation. Audio Drops.Constantly.

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Contributor jtoddv
Contributor
Posts: 3
Registered: ‎10-25-2011
Message 1 of 4
(619 Views)

Pixelation. Audio Drops. Pixelation. Audio Drop. Audio dro. Pix e l a tion. Au dio    Dro p.

 

That is all I ever get with Fox Soccer. Why am I even paying for this terrible quality?

 

Yes, I have had a tech out to my house. Over a month ago. Replaced ONT. Issues remain. He proceeds to tell me there are errors flying in on that channel prior to the ONT. So the issues are not in my house.

 

Will I ever see a fix? I am at the point where I am just going to drop FiOS if I don't see a resolution real soon.

 

How long would you put up with all of this if your favorite channel was unbearable to watch?

 

 

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 85
Registered: ‎12-30-2010

jtoddv,

 

I've sent you a private message in regards to your issue, please respond back as soon as you can.

--James
Verizon Support


Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Contributor BWilly
Contributor
Posts: 2
Registered: ‎12-10-2011

If you have a fix, can you please share...I have this problem as well.

Thanks.

Contributor jtoddv
Contributor
Posts: 3
Registered: ‎10-25-2011

BWilly,

I will let you know if and when my issue is resolved. I highly doubt that it will happen though. I have two different angles working on the issue, and have yet to have a solution. Months have gone by, my faith is quickly diminishing to the levels of my Fox Soccer Channel quality.

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