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Its the VisionTek TV Wonder™ HD 650 USB
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I'm having a similar same issue with my QIP-6200 set-top box 😞 I have the Pinnacle PC TV To Go Wireless "tuner" (it's like a Slingbox) which can change channels fine with its own IR blaster -- I can watch (and record) with this set up but it doesn't help me to watch live TV via my iPhone 😉
So now I'm trying to get Orb (http://www.orb.com, also installed on the same box) to change the channels using a second IR blaster -- Microsoft's: http://tinyurl.com/5335jm -- Orb has a "learn IR" function which I used with the Verizon remote; however, when Orb goes to change the channel, the IR blaster blinks like crazy but the channel on the set-top box doesn't change.
So has anyone gotten this particular IR blaster (Microsoft's) to work with a Verizon set-top box? If not, I'm about to get my THIRD remote/blaster for this system just to get everything working the way I want it (which will be the http://usbuirt.com which may or may not end up working with the Pinnacle device! 😛 )
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Make sure you have the latest updates installed for Media Center. If you have XP SP3, you might not get any of the Media Center updates properly with Windows update (I would not recommend XP SP3 on Media Center Edition). If you do not have Roll-up 2, you will not get the ir blaster update.
I couldn't get the Verizon boxes to work without rollup 2 and the ir update. I dont have the KB articles handy....but you can search for them on support.microsoft.com.
-ak