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Won't pair to my TV

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sportsguy01
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-23-2019

Won't pair to my TV

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Fios one remote won't program to my 2 year old samsung tv. Do I need to buy a new tv every year

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clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,610
Registered: ‎12-06-2010

Re: Won't pair to my TV

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Check the TV menu and see if CEC (Anynet) is enabled. Also remember to point the remote at the TV, that is still IR from the remote.

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clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,610
Registered: ‎12-06-2010

Re: Won't pair to my TV

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  • After you've paired your Fios TV Voice Remote to your set top box, HDMI connected TVs and Audio systems should automatically be detected and be controlled by your Fios TV Voice Remote.

    In some cases, you may have to manually enter your specific TV and Audio equipment information. Follow these instructions to do so:

    1. Go to Menu > Settings > Voice control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘ok’ to Select
    2. Select your TV or Receiver Brand and Model and follow the steps
    3. You will get a ‘success’ message in the upper right of the screen when the setup is complete.
    4. Try this.

 

sportsguy01
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-23-2019

Re: Won't pair to my TV

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tried it and it doesn't work.  Just got  it about 3 weeks ago and  finally got around to setting up every tv.  For some reason it will not pair to this one tv.  Could be a faulty remote, and I don't want to pay to buy a new remote. 

clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,610
Registered: ‎12-06-2010

Re: Won't pair to my TV

Message 4 of 4
(9,200 Views)

Check the TV menu and see if CEC (Anynet) is enabled. Also remember to point the remote at the TV, that is still IR from the remote.

View solution in original post

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