Youtube widget problem
ChrisN2
Newbie

I have the latest media manager installed.  When I go to the YouTube widget on my FIOS TV, it will play a file a few times, and then it says that it cannot play the file. Parental Controls are off.   Anyone have this problem or any solutions?

0 Likes
Re: Youtube widget problem
Hubrisnxs
Legend

double check both windows firewall and whatever security firewall software you have, and make sure VerizonMediaManager.exe and VZVideoAgent.exe are added and enabled in the exception list  

Also are you wired or wireless? 

Wireless MM connections sometimes suffer from wireless interference issues, in which case you would probably change the wireless channel in the router, get a bigger antenna or buy a wireless n booster.

here are some additional links that might help.

Media Manager Troubleshooting guide :  

Set-top-box connectivity troubleshooting :

Firewall (norton, mcafee, zonealarm, trendmicro and windows) setup for Media Manager :

Anti-virus (AVG and ESET) setup for Media Manager :

0 Likes