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box not responding

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Contributor
Contributor
Posts: 1
Registered: ‎11-03-2019

box not responding

Message 1 of 2
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I am having trouble with my verizon boxes

 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,919
Registered: ‎11-04-2008

Re: box not responding

Message 2 of 2
(349 Views)

What is not working?

When you hit remote, do you see red light blink on remote?

Do you see blinking indication on STB that it is receiving signal from remote?

Do buttons on STB perform their action?

Have you tried power reseting the STB?

 


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