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box not responding

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janet927
Contributor
Contributor
Posts: 1
Registered: ‎11-03-2019

box not responding

‎11-03-2019 01:59 PM

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I am having trouble with my verizon boxes

 

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,961
Registered: ‎11-04-2008

Re: box not responding

‎11-03-2019 05:01 PM

Message 2 of 2
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What is not working?

When you hit remote, do you see red light blink on remote?

Do you see blinking indication on STB that it is receiving signal from remote?

Do buttons on STB perform their action?

Have you tried power reseting the STB?

 


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