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caller ID

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jsmith6752
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎10-20-2008

caller ID

Message 1 of 5
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I recently set up my caller id. My question is does the feature only work on HD boxes?  If that is the case I will stop trying to figure it out...thanks

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Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: caller ID

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(3,055 Views)

It will also work on the -3 model of the SD box, the QIP2500-3. However, it wil NOT work on the 2500-1 box as it does not have enough memory unless it has been upgraded. I believe there is also a -2 although I have never seen one, my understanding is it also needs a memory upgrade to work.

 

I have one -1 and one -3, Caller ID works on the -3 but not the -1. You should be able to tell which version of the QIP2500 you have by looking at the lower left corner of the front panel.

 

Caller ID will not work on the Digital Adapter, the DCT700.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7.1, Build 09.97
Keller, TX 76248

jsmith6752
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎10-20-2008

Re: caller ID

Message 3 of 5
(3,037 Views)

I do have several of the QIP2500-3 boxes. When I enabled the feature on my HD box it was very simple to do. When I try to use it on my -3 boxes I don' t  get the option to do so on the settings menu....thanks

Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: caller ID

Message 4 of 5
(3,029 Views)

Try rebooting the boxes - pull the electrical power for 1-15 seconds or go into the Help menu and select reboot. Can't hurt, might help.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7.1, Build 09.97
Keller, TX 76248

jsmith6752
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎10-20-2008

Re: caller ID

Message 5 of 5
(3,007 Views)

I will give it a go   thanks!

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