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caller id display

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Contributor jangrand
Contributor
Posts: 2
Registered: ‎02-06-2017
Message 1 of 5
(1,290 Views)

Caller ID display is enabled , but does not show when call comes in.  Error code is CID 105

4 REPLIES 4
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,517
Registered: ‎11-04-2008
Message 2 of 5
(1,268 Views)

Try menu-customer support-top support tools- caller I'd.

See if that fixes it.


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Contributor jangrand
Contributor
Posts: 2
Registered: ‎02-06-2017
Message 3 of 5
(1,264 Views)

Thanks for response.  Tried your suggestion and get same error code CID 105

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,517
Registered: ‎11-04-2008
Message 4 of 5
(1,248 Views)

Are you using FIOS router as primary?

If not, that could be the issue.

If so, will have to try support.

Either by phone, twitter (@verizonsupport) or on https://www.dslreports.com/forum/vzdirect you can post an issue and it will be handled by FIOS tech. You will need to register for that forum to use it.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,347
Registered: ‎05-16-2009
Message 5 of 5
(1,215 Views)

Hi jangrand:

Has caller Id ever worked for you ?

Caller Id does not work if you are viewing something prerecorded say from Netflix or other source.

Here's a good ref for you.

 https://www.verizon.com/support/residential/tv/fiostv/general+support/account+issues/questionsone/12...

 

Tom
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