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can't control receiver with new remote

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Contributor
Contributor
Posts: 2
Registered: ‎12-10-2010

can't control receiver with new remote

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Thanks in advance for the assistance.  Two of my remotes died so I ordered new ones.  I used to have the Phillips remotes with the 4 buttons across the top to control the STB, TV, AUX and DVD.  They sent me the new ones that only have input buttons for TV and STB.  How do I program these new remotes to control the receiver and the DVD like my old ones.  Did they send me the wrong remotes?  Thanks.

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Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: can't control receiver with new remote

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(1,558 Views)

 


@vgpats wrote:

Thanks in advance for the assistance.  Two of my remotes died so I ordered new ones.  I used to have the Phillips remotes with the 4 buttons across the top to control the STB, TV, AUX and DVD.  They sent me the new ones that only have input buttons for TV and STB.  How do I program these new remotes to control the receiver and the DVD like my old ones.  Did they send me the wrong remotes?  Thanks.


 

Well as for the DVD, you dont. The new remotes that Verizon are providing only have the ability to be programmed to a TV. They no longer have the DVD or AUX functions. (although you can purchase the older version if you want, they just will not provide it free)

 

As for the instructions to program it to your tv. It should have come with a little booklet with instructions and the codes for the TV's.




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Contributor
Contributor
Posts: 2
Registered: ‎12-10-2010

Re: can't control receiver with new remote

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Spacedebris, thanks for the solution.

 

Nothing like taking a step back in functionality or making your customer pay extra for something they've offered for free in the past.  You would think in a time where more people are using more technology they would progress vs. regress but what do I know.   Shame on you verizon.

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: can't control receiver with new remote

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(1,516 Views)

fortunately it's a cheap control.   6 bux or so.

 

 

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