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code 8803 on tv? Can you help me?

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Contributor
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Posts: 1
Registered: ‎11-06-2011

code 8803 on tv? Can you help me?

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Employee Emeritus Employee Emeritus
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Posts: 3,216
Registered: ‎02-24-2011

Re: code 8803 on tv? Can you help me?

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Is this happening on all Tv's or just 1? 8803 is typically a billing hold. If there is nothing wrong with the billing side of your account, please send me a private message so I can get more information to correct this.

Anthony_VZ

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Contributor
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Posts: 1
Registered: ‎03-21-2012

Re: code 8803 on tv? Can you help me?

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I just got this error.  I have had the same two boxes (one DVR and one HD set top box) for about 5 years.  Starting last week, the set top box displayed the access code 8803.  The DVR works fine.  I have not been able to fix or find anyone at Verizon that knows how to fix.  I did note that the set top box is no longer showing up on my account.  Please assist.

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: code 8803 on tv? Can you help me?

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That is something we can check out. I have sent you a private message to get more information.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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