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dvr resets to empty after reboot

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mike47
Contributor
Contributor
Posts: 1
Registered: ‎03-06-2012

dvr resets to empty after reboot

Message 1 of 2
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only have fios for 1 week now but i have to reboot system daily.  after i do, any previously recorded show is gone and any programmed taping is not on the queu.  is this normal?  if so, i am having serious regrets.  also my primary box (dvr) is totally a used unit as it is scratched all over. would like a new one if its faulty.

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retiredme
Silver Contributor II
Silver Contributor II
Posts: 287
Registered: ‎10-26-2008

Re: dvr resets to empty after reboot

Message 2 of 2
(684 Views)

Why are you having to reboot daily? That in irself is not normal, and likely a good reason for equipment replacement. Since the unit you describe is apparently refurbished, I suspect you would be better off exchanging for a new box. The easiest method for doing so is to go to a nearby walk-in store if one is available. They will exchange the STB, and you might be able to snare a freebie while you're at it.

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