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dvr won't power up

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Contributor
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Posts: 4
Registered: ‎12-19-2008

dvr won't power up

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hi, my dvr won't power up. i tried the manual power button and the remote light on the dvr comes on but not the power. Tried using remote, etc. the only thing that i have is the clock working? Help
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008

Re: dvr won't power up

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Pull the power plug for the DVR, wait 15-20 seconds, plug it back in, wait for the clock, and try again.

 

If it works, I suggest leaving the DVR powered on. There is virtually no power savings in turning it off, about the only things disabled when you power it off are the various output connections, pretty much everything else, including the hard drive, continue to be powered.

 

If it still won't power on, then you need to call the FSC: 1-888-553-1555.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.0, Build 06.89
Keller, TX

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Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008

Re: dvr won't power up

Message 2 of 8
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So it powers up if it get the clock, what kind of a/v connection do you use? Have you tried another kind?
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Contributor
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Posts: 4
Registered: ‎12-19-2008

Re: dvr won't power up

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i have had the system for several months. I know i'm getting signal cause the tv in bedroom works-but the one in living room (main tv) when i hit the power on button on my remote the tv came on but no channels. I have had to get up and manually turn power on the dvr but this time nothing happened

 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008

Re: dvr won't power up

Message 4 of 8
(19,184 Views)

Pull the power plug for the DVR, wait 15-20 seconds, plug it back in, wait for the clock, and try again.

 

If it works, I suggest leaving the DVR powered on. There is virtually no power savings in turning it off, about the only things disabled when you power it off are the various output connections, pretty much everything else, including the hard drive, continue to be powered.

 

If it still won't power on, then you need to call the FSC: 1-888-553-1555.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.0, Build 06.89
Keller, TX

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Contributor
Contributor
Posts: 4
Registered: ‎12-19-2008

Re: dvr won't power up

Message 5 of 8
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i will try and unplug thanks, i will let you know?
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Contributor
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Posts: 4
Registered: ‎12-19-2008

Re: dvr won't power up

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that took care of it, thanks. Any ideas what happened? So, how do i leave the dvr on? I use the verizon remote to turn tv off and on, and the dvr(usually) comes on and off with it. thanks again
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008

Re: dvr won't power up

Message 7 of 8
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You are welcome.

 

What happened? Well, I really have no idea. But my 3+ years experience with the FiOS DVR tells me that when it quits working, the first thing to do is remove power for a short time and then plug it back in. I have had very few problems with my DVR, but when I have, unplugging it briefly has pretty much always fixed it. Just file that memory away for the next time....

 

The remote control, as delivered, controls powering on and off both the TV and the DVR at the same time. You can change the way the remote works so it only turns on/off whichever device you last pushed the device button for on the remote (ie, the TV, the STB, the DVD, etc). You should have received a small instruction book with the remote that tells you how to separate the power on/off function (the same little book that lists the codes for the various brands of TV, etc), but here it is:

 

1) Press and hold the STB key.

 

2) While holding the STB key, press OK.

 

3) Release both keys, the Device Keys will blink twice.

 

4) Press 9-7-7. The STB key will blink twice.

 

5) Press OK. The STB key will blink 3 time to indicate success in programming.

 

Note: The above is directly from the instruction book; as I remember it, the blinking did not always match what the instructions said. But it still worked.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.0, Build 06.89
Keller, TX

Message Edited by Justin on 12-19-2008 03:22 PM
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Nickel Contributor
Nickel Contributor
Posts: 41
Registered: ‎12-19-2008

Re: dvr won't power up

Message 8 of 8
(19,095 Views)

I think I found a bug with the multi room dvr. If you change to a channel you don't receive and then turn off the power, you won't be able to turn it back on.

 

Do other people have this same problem?

 

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