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fios and samsung+ hdmi doesn't work

Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: fios and samsung+ hdmi doesn't work

Message 11 of 12

Here you can change the video output settings for the STB. 

Menu\Settings\Video Settings\Video Format


Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 895
Registered: ‎12-01-2008

Re: fios and samsung+ hdmi doesn't work

Message 12 of 12

There is a known issue with certain TV's whether it is Samsung, Sony, Vizio, LG, and is not limited to Verizon.  As badmessenger said, this issue happens with many other Video providers aswell. Verizion cannot send you cables or anything to fix it, just refer you to the store to buy component cables, as it is the only work around besides buying a different TV which doesnt make any sense...there is no firmware or software for your TV.

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