i linked my fios account to ultraviolet and when i go to my library it wont let me play about half of the movies, why?
I'm experiencing the same thing. I checked the Verizon site regarding UV, and they said something about not all movies may be available yet, not sure why.
I have linked my fios account and my ultraviolet account, but I am unable to get any of the movies on my tv. I can watch them on my laptop with vudu but none of them are showing up in my "on demand library" the way they are supposed to. I am pretty sure it is a verizon glitch. I already followed all the directions on the FIOS website to no avail. Does anyone have any suggestions?
I linked my Ultraviolet to Verizon FIOS over a week ago. It said it was "linked" right away, and it still shows it as linked, but I cannot access any of my movies or TV shows. My UV works fine on Vudu and Flixster. The instructions that say to go to "My Library" are vague - what submenu should you choose - Purchases? All the submenus are empty, and clicking on Ultraviolet brings you back to the "Your UltraViolet™ Library has been linked with My Verizon" screen. If it works, I haven't figured it out yet. I can;t see any of my movies or TV shows in the My Library menu. Verizon should make this work or just not offer it at all.
I got mine to work.. Yu have to be the primary account holder to UV. Since I was only an added member to my sons account, I had to have him make me a owner.. Then it worked. I get only half of my movies since Verizon doesn't offer all of my movies. I works just fine.
Make sure you are the Primary owner of the UV account.
Under the On Demand, your movies should be under Purchases..