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fios voice remote

Contributor shells44
Posts: 4
Registered: ‎01-19-2019
Message 1 of 2

I have recently switched to Fios and have a crazy issue with my remotes.  The remotes are programmed, by the installer, to turn tv and DVR/box on and off simultaneously.  I was having a problem with both TVs on/off out of sync with the boxes.  The problem was solve accidently by turning the remotes on its side as I pressed the power button. Has anyone else encountered this?

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,517
Registered: ‎11-04-2008
Message 2 of 2

This can happen with "universal" remotes.  They are just sending a toggle power command.

So if one device misses the command, it will be out of sync with the other.

Change one of them manually to get them back in sync.

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