quick menu

fios voice remote

fios voice remote

Reply
Contributor shells44
Contributor
Posts: 4
Registered: ‎01-19-2019
Message 1 of 2
(169 Views)

I have recently switched to Fios and have a crazy issue with my remotes.  The remotes are programmed, by the installer, to turn tv and DVR/box on and off simultaneously.  I was having a problem with both TVs on/off out of sync with the boxes.  The problem was solve accidently by turning the remotes on its side as I pressed the power button. Has anyone else encountered this?

1 REPLY
MVP CRobGauth MVP
MVP
Posts: 7,149
Registered: ‎11-04-2008
Message 2 of 2
(115 Views)

This can happen with "universal" remotes.  They are just sending a toggle power command.

So if one device misses the command, it will be out of sync with the other.

Change one of them manually to get them back in sync.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

My Fios App
Fios TV App
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios