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how do i exchange my sd set top box for an hd box

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Contributor
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Registered: ‎11-26-2010

how do i exchange my sd set top box for an hd box

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how do i exchange my sd box for a hs box

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Platinum Contributor III
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Posts: 5,881
Registered: ‎07-22-2009

Re: how do i exchange my sd set top box for an hd box

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that may be more of a customer service thing,  you can find a store location near you with the following link.  

 

or you can call into customer service and order one.  they usually will ship it to you and you will ship back the box that you don't want.   

 

Once you get the box, you just do the Activation online  all your user guide and manuals are at that site too. 

 

If you call in you can call 888 553 1555

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: how do i exchange my sd set top box for an hd box

Message 2 of 4
(7,949 Views)

that may be more of a customer service thing,  you can find a store location near you with the following link.  

 

or you can call into customer service and order one.  they usually will ship it to you and you will ship back the box that you don't want.   

 

Once you get the box, you just do the Activation online  all your user guide and manuals are at that site too. 

 

If you call in you can call 888 553 1555

View solution in original post

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Contributor
Contributor
Posts: 4
Registered: ‎07-05-2009

Re: how do i exchange my sd set top box for an hd box

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Does the HD set top box come with the HDMI cable or do we need to buy one?

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,001
Registered: ‎05-27-2010

Re: how do i exchange my sd set top box for an hd box

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When I upgraded my SD STB to and HD STB a few months ago, the box arrived with an HD STB, power cord, piece of coax, and an HDMI cable inside.

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