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how do i exchange my sd set top box for an hd box

how do i exchange my sd set top box for an hd box

Message 1 of 4

how do i exchange my sd box for a hs box

Platinum Contributor I
Message 2 of 4

that may be more of a customer service thing,  you can find a store location near you with the following link.  


or you can call into customer service and order one.  they usually will ship it to you and you will ship back the box that you don't want.   


Once you get the box, you just do the Activation online  all your user guide and manuals are at that site too. 


If you call in you can call 888 553 1555

Message 3 of 4

Does the HD set top box come with the HDMI cable or do we need to buy one?

Gold Contributor II
Gold Contributor II
Device: iMac / iMac / iPhone
Plan: Preferred HD 75/75
Location: South Central, PA
Message 4 of 4

When I upgraded my SD STB to and HD STB a few months ago, the box arrived with an HD STB, power cord, piece of coax, and an HDMI cable inside.

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