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media guide troubles

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armling5
Contributor
Contributor
Posts: 1
Registered: ‎09-19-2009

media guide troubles

Message 1 of 3
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Why is it that every Friday, Saturday, and Sunday I have to reset my media guide?

2 REPLIES 2
Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: media guide troubles

Message 2 of 3
(3,163 Views)

I'm sorry, but what do you mean by "reset my media guide"? I can't think of anything I have ever had to do specifically on a Fri, Sat, or Sun with FiOS TV, period, so some more details would be helpful.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416, IMG 1.6.2, Build 08.58
Keller, TX 76248

VZ_JoeD
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 171
Registered: ‎07-10-2009

Re: media guide troubles

Message 3 of 3
(3,097 Views)

Do you mean reset your router because you lost your guide?  Do you reset your set top box? As Justin stated above more info sure would take out the guessing here.  Is it on 1 TV or more than 1? This is also important to let us know this way we can isolate your issue to one box or all. Thanks.

Joe D
Verizon Telecom
Fiber Solution Center


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