Get gifts fast with In-Store & Curbside Pickup or same-day delivery.
Shop online or through the My Verizon app and get your holiday orders fast.
In-Store or Curbside Pickup:
• Orders must be placed from 8 AM – 5 PM, Mon – Sat, and Sun before 2 PM (excluding holidays).
• We’ll email you when your order is ready for pickup. Your order will be held for 3 days from the time it's placed.
• Please bring photo ID and credit/debit card only if used as payment.
• In-Store Pickup is available across the U.S. at participating Verizon Wireless stores.
• Curbside Pickup available at select stores.
• Same-day delivery is available in select areas.
• If same-day delivery is available for your order, you’ll be able to choose that option at checkout.
I believe that when you say "modem boxes", you are probably referring to your Set Top Boxes (medium-sized black or gray boxes near your TVs). There are a variety of things that can be done to troubleshoot the issue. However if you are set on just getting them replaced, PJL is correct about needing to contact Verizon directly. If the problem is in the STBs, then replacement will cure it. If the problem is in the wiring or elsewhere, replacement will not help. 1(800)VERIZON
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