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my new TiVo Roamio has 6 tuners- verizon support tells me their mcards only support 2- is this true?

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Penguinboy
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎02-25-2009

my new TiVo Roamio has 6 tuners- verizon support tells me their mcards only support 2- is this true?

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Hi all-

My old 2 tuner Tivo with verizon m-card died this week so i ordered a new tivo. My new TiVo Roamio has 6 tuners- verizon support tells me their mcards only support 2- is this true? I read FCC rules state they only have to support as many tuners as the DVRs they sell. I thought the Quantum supported 6? I also read that my cable card part number- 514517-002-00 and is an mcpod1 card that's 7 years old only supports 2 tuners BUT the newer mcpod3 cards will work with 6 tuners- part number 514517-017-00. Does anyone have experience with this and if you've managed to get this work, can you advise who to call , what to ask for, thanks so much!! -Danny
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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: my new TiVo Roamio has 6 tuners- verizon support tells me their mcards only support 2- is this t

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I don't know from personal experience, but others have been talking about Roamio's with Verizon service.  And wikipdia lists Mcards as being able to handle up to six streams simultaneously.

hlppls
Silver Contributor I
Silver Contributor I
Posts: 395
Registered: ‎11-09-2013

Re: my new TiVo Roamio has 6 tuners- verizon support tells me their mcards only support 2- is this t

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MCard will handle 6 tuners

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: my new TiVo Roamio has 6 tuners- verizon support tells me their mcards only support 2- is this t

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They were crazy. You'll be fine
ursa99
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎08-18-2009

Re: my new TiVo Roamio has 6 tuners- verizon support tells me their mcards only support 2- is this t

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I have TWO Romaios and both have one Mcard that handle 6 tuners just fine.  In fact I picked up the Mcards at a local Verizon store and did a self install and all worked just fine. 

Verizon is flat  out wrong about only 2 tuners for Mcards.  

 

Ursa

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