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Not 100% sure, but on sub accounts you have to enable TV capability.
Check that to see if it works. Does for other services.
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@CRobGauth wrote:Not 100% sure, but on sub accounts you have to enable TV capability.
Check that to see if it works. Does for other services.
I tried that suggestion after I read your e-mail. I can't find where TV capability has to be turned on in a subaccount. But, it must be on as when I logged into my sub account, I was able to watch the channels that I get on my TV.
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Login has started working for me too, without any particular workaround - seems to me that it was fixed on either Verizon's or NBC's end.
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Yup. Sure looks like someone either at Verizon or at NBC took note of ourcomplaints, and fixed it, as I was doing nothing at all different today compared to the last few days.
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Got confirmaiton from NBC (that it was Verizon's end):
Hello,
Thank you for contacting us.
I understand you have comments or concerns regarding our services and features. We would be happy to review these.
We've gotten in touch with Verizon and this issue should have since been corrected on their end.
Thank you,
NBC Olympics
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Wow! I'm impressed by NBC! I had written to them too. That's some service.
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