Just installed new Samsung Smart TV with Fios cable box. Ethernet cable hooked to TV so I can watch Netflix/Amazon Video. Although Verizon channels all work on TV through the cable box, I cannot get the Verizn guide function to work, no channel info, and I cannot use OnDemand … what is the problem? I've tried resetting the cable box and disconnecting the coax.
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Which cable box are you using? Is it a 4100? A mini? An 1100? Did you try power cycling the router? Is the router hooked up with coax? Is the 4100 hooked up to coax if you are using a 4100? Need more details to help.