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I've been trying to order an additional HD STB and I can't find out where to order it.
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I have never been able to order online. Instead what I have done is to order it via an online chat with Verizon. This has many benefits. 1. You have a record on the entire conversation and you can copy, paste and email it to yourself. You also normally do not have to wait long at all to get an agent. I have had great success ordering boxes and solving billing issues this way.
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Re: order STB online?
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I would call them to avoid wasting time.
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I have never been able to order online. Instead what I have done is to order it via an online chat with Verizon. This has many benefits. 1. You have a record on the entire conversation and you can copy, paste and email it to yourself. You also normally do not have to wait long at all to get an agent. I have had great success ordering boxes and solving billing issues this way.
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Re: order STB online?
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ok thanks, I thought it was just something wrong with my account. I'll try ordering via online chat, every time I've called I'm on hold forever and just hang up.