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program information not available message when changing channels

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Contributor
Contributor
Posts: 2
Registered: ‎12-04-2008

program information not available message when changing channels

Message 1 of 5
(40,249 Views)
hello, is anyone else getting the program infomation not available message on the box that displays at the bottom the screen when changing channels? It is also the info button on the remote. It used to show the current program.
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Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: program information not available message when changing channels

Message 2 of 5
(40,205 Views)
check the internet connection on the router make sure that's not oj and make sure you don't have the router turned off.
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Contributor
Contributor
Posts: 1
Registered: ‎12-05-2008

Re: program information not available message when changing channels

Message 3 of 5
(40,159 Views)
I have the same problem over the last few weeks.  I have turned my Verizon router on and off, but to no avail.  It is on all my tv's; 4.  I can't search for a program or schedule a program because it states that the data isn't there.  Does anyone have any suggestions?
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Contributor
Contributor
Posts: 2
Registered: ‎12-19-2008

Re: program information not available message when changing channels

Message 4 of 5
(39,983 Views)
I had this problem too -- but I unplugged and re-plugged the A.C. cord on the set top box, and that did the trick. The "reboot" forced the information line to come back on.
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Contributor
Contributor
Posts: 2
Registered: ‎12-04-2008

Re: program information not available message when changing channels

Message 5 of 5
(39,959 Views)
thank  you, MrsKerin, that worked. So simple.
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