I remeber back a few years ago I either ordered a cable card on the net or the phone (I think it was the net) and wanted to get a multistream card and without notice, they sent out a single stream one instead. I got another tivo unit, and want to order a card from the upgrade and renewal center on verizon's site, but again, they don't specify what type of cable card it is, it just says "cable card" and there is no option to choose either.
Does anyone know if you order a cablecard online if they just automatically send out an S-card by default? Should I call on the phone to ensure that I will receive an M-card, or did they do away with S-cards entirely? I'd like to avoid Verizon's shoddy customer service and spending time on hold, but alsoI don't want to recieve the wrong item in the mail again.
We only issue out M-cards now. So its safe to go ahead and order 🙂
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan