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question about ordering cablecard from upgrade & renewal ctr

Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎09-23-2009

question about ordering cablecard from upgrade & renewal ctr

Message 1 of 2

I remeber back a few years ago I either ordered a cable card on the net or the phone (I think it was the net) and wanted to get a multistream card and without notice, they sent out a single stream one instead. I got another tivo unit, and want to order a card from the upgrade and renewal center on verizon's site, but again, they don't specify what type of cable card it is, it just says "cable card" and there is no option to choose either.


Does anyone know if you order a cablecard online if they just automatically send out an S-card by default? Should I call on the phone to ensure that I will receive an M-card, or did they do away with S-cards entirely? I'd like to avoid Verizon's shoddy customer service and spending time on hold, but  alsoI don't want to recieve the wrong item in the mail again. 




Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: question about ordering cablecard from upgrade & renewal ctr

Message 2 of 2

We only issue out M-cards now. So its safe to go ahead and order 🙂




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